TRACK YOUR VOOGLERS ORDER

We will send you an email with your tracking once it has been prepared your order and it has left our warehouse. Upon receipt tracking, you'll enter the page tracking Zeleris: https://www.zeleris.com/seguimiento_envio.aspx

If your tracking does not work do not worry, keep in mind that Zeleris takes a few hours to introduce it in the system and sends only on weekdays. Please try again to try later.

If you perform a return to a different to the email address provided. Sorry, but we are not responsible for their error.

If your order goes through some customs we are not responsible for additional expenses that this entails.

VOOGLERS SHIPPING

Península2-4 (working days) 7€
Baleares2-4 (working days) 7€
Canarias  2-4 (working days) 10€
Italia       5-7 (working days) 9€
Alemania 5-7 (working days) 9€
UK5-7 (working days) 9€
Grecia     5-7 (working days) 9€
Portugal   2-4 (working days) 5€

 

WHAT PROTECTION DOES VOOGLERS SUNGLASSES PROVIDE?

VOOGLERS optical-quality lenses provide UV400 protection, 100% safeguarding the eyes against harmful ultraviolet radiation. All lens are made with high quality and polarized, it reduces the sun reflecting off shiny surfaces, providing better vision, protection and comfort.
Our sunglasses have the certificates of European Community, United States, Australia and New Zealand

  • American Standard ANSI Z80.3-2001
  • Australian Standard AS/NZS 1067:2003
  • Standard EN 1836-1997 in accordance with European Community Directive 89/686/EEC.


LENS CARE AND CLEANING

Do not rest the lenses against any hard surface. Do not leave your eyewear in direct sunlight under high temperatures, such as an automobile dashboard, as this may damage your eyewear. Your VOOGLERS case has been designed to protect your eyewear during transport and storage. Always make sure the lenses are free from dust and debris prior to storage.

VOOGLERS SIZE

Model UNIQUE dimensions: 14cm. (front), 4.95cm. (high), 14.33cm. (arms).

PAYMENT OPTIONS

  • Credit cards: Visa, MasterCard, American Express
  • Debit cards: Visa, MasterCard, American Express
  • PayPal
  • VOOGLERS gift cards.

CONTACT VOOGLERS FOR SERVICE

Please contact us via email (info@vooglers.com).

MAKE CHANGES TO YOUR ORDER

To modify or make changes to an order please contact us by email (customer@vooglers.com) as soon as possible after completing an order.

CANCEL YOUR VOOGLERS ORDER

You can cancel an order only if it has not been send, contact us via email (customer@vooglers.com).

HOW REFUNDS ARE PROCESSED

Refunds will be issued to the original method of payment. Refunds will include only product and tax amount.

WHEN TO CONTACT PAYPAL WITH A QUESTION

Contact us if your question pertains to merchandise inquiries, shipping time frames, order status or returns/exchanges. Contact PayPal if your question is about PayPal.com, opening a PayPal account, PayPal.com password reset or retrieval, PayPal funding options, denied or failed PayPal payments, transaction status or any other payment related question regarding your PayPal account. VOOGLERS does not have access to your PayPal account.

PROBLEM WITH MY VOOGLERS ORDER

VOOGLERS want to know if there's a problem with your order or product. If you receive the wrong item, the wrong order or duplicate orders or if you don't receive your order in the expected timeframe, please contact us via email (customer@vooglers.com).

1. If your order goes through customs, we will not be responsible for any additional expenses this may entail.

2. If you make a return to an address other than the one provided by email, we will not be responsible for any loss.

ERROR TRACKING YOUR SHIPMENT

We will occasionally send your order before the carrier is able to provide information on their website. If you tried checking your tracking number and received a message saying they were unable to track your shipment, please wait a short period of time (a few hours) and try again.

HOW TO BECOME A VOOGLERS RETAILER

If you’re interested in becoming an authorized VOOGLERS retailer, you must have a business license (issued by your local government) and a retail store front. Applications to sell VOOGLERS products from home or on auction websites will be not be considered. Please contact us via email (retail@vooglers.com).

VOOGLERS SPONSORSHIP

VOOGLERS proactively seeks athletes to endorse the brand. Unsolicited VOOGLERS sponsorship requests are not accepted.

VOOGLERS DONATION REQUESTS

VOOGLERS accepts product donation requests via email (info@vooglers.com) process only.

VOOGLERS JOBS

If you are interested in working for VOOGLERS please send us your CV. via email (info@vooglers.com).